How bit 365 collects and safeguards your information

When you use bit 365, certain information naturally reaches our systems. This Privacy Policy clearly sets out what data we collect, why we collect it, how long we keep it, and who it is shared with. Your trust in bit 365 is our greatest asset — and we are fully committed to honoring it.

1 What Information We Collect

To deliver services on the bit 365 platform, we collect two types of information — personally identifiable information and non-personal technical data.

Personal information

• Name and contact details — mobile number, email address
• Identity verification details — date of birth, National ID number (as part of the KYC process)
• Financial information — payment method details (Mobile Banking/Nagad number, bank account information)
• Transaction History — Deposit & Withdrawal Records
• Account information — username, password (encrypted)

Technical data

• IP address and device type
• Browser Type & Version
• Time spent on the platform and browsing patterns
• Login & Logout Timestamps

2 How we collect your data

Bit 365 may collect your information through various methods. In each case, we only gather the minimum data required.

Direct Collection

You provide information directly when you register, complete KYC, make a deposit or withdrawal, or contact our support team.

Automatic Collection

Some technical data is collected automatically while you use the platform, through cookies, log files, and analytics tools.

From third parties

Transaction confirmation data may be received from payment providers (Mobile Banking, Nagad, Rocket), and KYC-related information from identity verification services.

3 Purpose of data use

Bit 365 uses your information only for legitimate, defined purposes. Your data is never used for unauthorized or unnecessary activities under any circumstances.

• Account Management: To verify registration and login, and to keep your account secure.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Identity verification: To verify your age and identity in compliance with KYC requirements.
• Fraud prevention: To detect unusual transactions and suspicious activity.
• Service Improvement: To analyze usage patterns and improve the platform.
• Contact: To send important updates, security alerts, and promotional information.
• Legal Obligations: To meet regulatory requirements.

4 Data sharing policy

Bit 365 never sells your personal information. However, in limited circumstances, data may be shared with specific parties.

May Be Shared With

• Payment providers: Mobile Banking, Nagad, Rocket, and bank — to complete transactions.
• Identity verification service: For secure verification through the KYC process.
• Technology partners: Cloud hosting and cybersecurity service providers.
• Law Enforcement: Where required by a court order or legal obligation.

Never Shared With

• Advertising companies or marketing agencies
• Data brokers or information resellers
• Unaffiliated Third Parties

5 Cookies & Tracking

Bit 365 uses cookies and similar technologies to improve your platform experience and keep your login session active.

Cookie Types

You can disable cookies from your browser settings, though some platform features may not work as a result.

6 Data protection measures

Bit 365 uses industry-leading security technology to protect your privacy. Our security measures operate across multiple layers.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication: Option to enable 2FA for additional account protection.
• Firewall and DDoS protection: Our servers are protected against cyber attacks.
• Regular security audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to sensitive data.

7 Data retention period

Bit 365 does not retain your data longer than necessary. A specific retention period is defined for each type of information.

• Account Information: For the duration the account is active, and for 5 years after closure.
• Transaction Records: A minimum of 5 years as required by legal obligations.
• KYC Information: Up to 5 years after account closure.
• Technical logs: Up to 12 months.
• Cookie Data: As per the applicable retention period (see Section 5).

Upon expiry, data is securely deleted or rendered inaccessible.

8 Your Rights

As a bit 365 user, you have several important rights regarding your personal information.

9 Minor's Privacy

Bit 365 is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data found to belong to a minor will be securely deleted.
• Parents or guardians can contact our support team directly with any concerns regarding a minor's account.

10 Policy changes

This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal requirements.

• You will be notified by SMS or email to your registered mobile number for any significant changes.
• The effective date of the updated policy will always be displayed at the top of the page.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.